Last Updated: June 24, 2025

At Rilboxx, we take your privacy seriously. We are committed to protecting your personal data and ensuring transparency in how it is collected, used, and shared. This page explains your rights under various global privacy laws and confirms our policy regarding the sale of personal data.

We Do Not Sell Your Personal Information

Rilboxx does not sell your personal information to any third parties. We do not engage in data brokering, and we do not share your personal data for commercial gain.

However, we may share limited personal information with trusted service providers (e.g., payment processors, logistics partners, analytics platforms) solely to fulfill your order, provide customer support, or improve your experience on our site. These partners are contractually obligated to handle your data securely and only for the intended purpose.

For EU, EEA, and UK Residents (GDPR)

If you are located in the European Union, European Economic Area, or the United Kingdom, your data rights under the General Data Protection Regulation (GDPR) include:

• The right to access, correct, or delete your personal data
• The right to restrict or object to processing
• The right to data portability
• The right to withdraw consent at any time
• The right to lodge a complaint with your data protection authority

For California Residents (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) provide the right to:

• Know what personal information we collect and how we use it
• Request access to or deletion of your personal data
• Opt out of any future "sale" of your personal data (we do not sell data, but this right is still honored)
• Request correction of inaccurate information
• Limit the use of sensitive personal data

To exercise any of these rights, please contact us as outlined below.

For Australian Residents (APPs)

If you are in Australia, your rights under the Australian Privacy Principles (APPs) include:

• The right to be informed about how your data is collected and used
• The right to access and request corrections to your personal information
• The right to file a complaint about our handling of your personal data

We comply with the APPs and ensure that your personal information is handled fairly and transparently.

Types of Data We May Collect

• Name, contact details, and shipping/billing address
• Payment information (securely processed and never stored)
• Order history and preferences
• Device, browser, and usage data for analytics purposes

Opting Out of Promotional Communications

You may opt out of marketing emails at any time by clicking the “Unsubscribe” link in any email or contacting us directly.

How to Exercise Your Rights

If you wish to request access to, update, or delete your personal data - or opt out of any permissible data use - please contact us using the information below. We will respond within the timeframes required by applicable law.

Contact Us

Store Name: Rilboxx

Address: Office 5468, 58 Peregrine Road, Ilford, London Borough of Redbridge, Greater London, United Kingdom

China Company Address: Room 206, No. 252, Longxi Avenue, Liwan District, Guangzhou City, Guangdong Province

Phone: ‪+44 7936966877

Email: support@rilboxx.com

Tech Support: Monday - Sunday: 6:00AM - 5:00PM GMT

Contact Page: Contact Form